Use of ambulance dispatch calls for surveillance of severe acute respiratory infections?

How to Cite

Monge, S., Duijster, J., Kommer, G. J., van de Kassteele, J., Donker, G., Krafft, T., Engelen, P., Valk, J. P., de Waard, J., de Nooij, J., van der Hoek, W., & van Asten, L. (2019). Use of ambulance dispatch calls for surveillance of severe acute respiratory infections?. Online Journal of Public Health Informatics, 11(1).



We aim to assess whether influenza circulation, as measured through influenza-like-illness (ILI) in primary care, is reflected in ambulance dispatch (AD) calls.


Surveillance of severe influenza infections is lacking in the Netherlands. Ambulance dispatch (AD) data may provide information about severity of the influenza epidemic and its burden on emergency services.
The current gold standard, primary care-based surveillance of influenza-like-illness (ILI), mainly captures mild to moderate influenza cases, and does not provide adequate information on severe disease.
Monitoring the severity of the annual epidemic, particularly among groups most at risk of complications, is of importance for the planning of health services and the public health response.


We analysed all calls from four ambulance dispatch centers serving 4.3 million people in the Netherlands, between January 2014 and December 2016. The main complaint and urgency level is recorded during triage; those possibly caused by respiratory infections were grouped as respiratory syndrome calls (RSC). We modelled the proportion of all RSC calls against the weekly ILI incidence (we allowed up to 4-week lags and leads), from sentinel primary-care surveillance. We used binomial regression with identity link to obtain differences in proportions. We built separate models by age group, urgency level and time of day. We tested heterogeneity of effects by season.


We included 289,307 calls; 6.7% were RSC. Overall, proportion of RSC increased by 0.114 percentage points for each increase of 1/10,000 population in ILI incidence. In our study population, this translated into 550 ambulance calls attributable to influenza (as measured by ILI) per year. Association was stronger in the models including only out-of-office hours, children (<15 years) and highest urgency level calls. In the latter two, the effect varied by season. RSC was best associated with ILI from the previous 1-3 weeks in all models, except in children where RSC preceded ILI by 1 week.


Our results demonstrate the potential usefulness of ambulance dispatch data to complement existing influenza surveillance by providing information on the volume and timing of severe cases attributable to influenza within the yearly epidemics.
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